Effective: 2025.05.23.
Last modified: 2025.05.23. (version 2.0)
- Data controller’s data
NameDataCompany nameSolNet Solutions Korlátolt Felelfösségű TársasásRegistered office2161 Csomád, Kossuth Lajos út 79.Company registration number13 09 240507Tax number32813753‑2‑13E‑mailinfo@solnet.huWebsitehttps://solnet.hu
This information applies to the processing of personal data by SolNet Solutions Kft. (hereinafter referred to as the Data Controller) on the solnet.hu website and in the course of related services.
- Personal data processed, purposes, legal bases and retention periods
2.1. Visiting the website (cookies, log files)
ElementDescriptionData concernedIP address, browser and device information, date and time of visit, pages visited, cookie identifiersPurpose Technical operation of the website, security, statistics (web analytics)Legal basisGDPR Article 6 (1) f) – legitimate interest (ensuring the security and error-free operation of the website)Retentionlog files for 30 days; statistical cookies for up to 14 months; session cookies until the browser is closed
2.2. Contact / request for a quote via form or e-mail
ElementDescriptionData concernedname, e-mail address, telephone number (if provided), company name/tax ID, subject, message contentPurposeResponding to inquiries, quotesLegal basisGDPR Article 6 (1) b) – steps prior to concluding a contract; if the contact does not lead to a contract → legitimate interest (6 (1) f))Retention1 year after the last communication; in case of a contract, see 2.3.
2.3. Orders, contract fulfillment
ElementDescriptionData concernedbilling name, address, e-mail address, telephone number, tax number, ordered service/item, payment details (transfer or cash)Performance of the target contract, invoicing, warranty administrationLegal basisGDPR Article 6 (1) b) – performance of the contract; GDPR Article 6 (1) c) – legal obligation (Accounting Act)Retentioninvoices and receipts 8 years (Accounting Act Section 169); other contract-related data 5 years
2.4. Customer service, complaint handling
ItemDescriptionData concernedname, e-mail, telephone number (if provided), messages, account detailsTarget complaints, warranty and guarantee claims managementLegal basisGDPR Article 6 (1) c) – legal obligation (Consumer Act, Civil Code)Retention 5 years from the settlement of the complaint
The exact expiry date of each cookie is summarized in the Cookie Management section.
- Cookie Management
The Data Controller uses cookies on the website, which are categorized as follows:
Functional cookies – essential for the basic functions of the website. Legal basis: legitimate interest.
Preference cookies – store user settings (e.g. language). Legal basis: legitimate interest.
Statistical / analytical cookies – e.g. Google Analytics 4, which produce anonymized statistics. Legal basis: consent.
Marketing / remarketing cookies – (e.g. Google Ads, Meta Pixel) for displaying targeted advertisements. Legal basis: consent.
The user can modify or withdraw their decision regarding cookies at any time in the Cookie Settings tool.
- Data processors, recipients
PurposeService ProviderHeadquartersTransferred dataStorageStorage.Eu Service Provider Ltd.H‑1015 Budapest, Ostrom u. 23‑25. (HU)everything that is stored on the serverCourier serviceGLS Hungária Kft.2351 Alsónémedi, GLS Európa u. 2. (HU)name, delivery address, tel., e‑mailCourier serviceDPD Hungária Kft.1158 Budapest, Késmárk u. 14/B. (HU)name, delivery address, tel., e‑mailCourier serviceMagyar Posta Zrt. (MPL)1138 Budapest, Dunavirág u. 2‑6. (HU)name, delivery address, tel., e-mailBilling systemBillingo Technologies Zrt.1133 Budapest, Árbóc u. 6. (HU)billing data
The Data Controller only uses data processors operating in the EU/EEA; data transfer to third countries is currently not taking place.
- Data security
The Data Controller applies the following measures to ensure data security, among others:
encrypted HTTPS/SSL connection on the website;
firewall and intrusion detection system;
regular backups;
authorization management and two-factor authentication;
logging and vulnerability testing.
- Rights of the data subjects
Right of access – you can request information about the data processed;
Right to rectification – correction of inaccurate data;
Right to erasure (“to be forgotten”) – if there is no legal obstacle to erasure;
Right to restriction of data processing;
Right to data portability – in case of contract or consent legal basis;
Right to object – legitimate interest against rights-based data processing;
Right to withdraw consent – in case of any data processing based on consent (e.g. marketing cookies) free of charge.
You can send requests to the e-mail address or postal address provided in point 1. The Data Controller will respond without undue delay, but no later than 1 month.
- Legal remedies
National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9-11.
Web: https://naih.hu
Tel.: +36 1 391‑1400
Email: ugyfelszolgalat@naih.hu
Court proceedings – before the court competent for the place of residence/registered office of the data subject.
- Amendment of the information
The Data reserves the right to amend this information. Changes will be effective upon publication on the website; we will send a separate notice of any significant amendments.