1. Details of the Data Controller
Company name: SolNet Solutions Limited Liability Company
Short name: SolNet Solutions Ltd.
Registered office: 79 Kossuth Lajos Street, 2161 Csomád, Hungary
Tax number: 32813753-2-13
Email: info@solnet.hu
The data controller hereby informs users about its data processing practices on the website www.solnet.hu and related online platforms.
2. Scope of Processed Personal Data
During quote requests or contact via the website and online platforms, the following personal data may be processed:
name
email address
phone number
postal code
city
exact address
Providing this data is voluntary, but necessary for requesting a quote.
3. Purpose of Data Processing
Personal data is processed for the following purposes:
processing quote requests
contacting interested parties
providing feedback via phone or email
providing information related to the installation of solar panel systems and energy storage systems
scheduling on-site assessments
marketing communication (sending newsletters or offers)
4. Legal Basis for Data Processing
The legal basis for data processing is:
the voluntary consent of the data subject (Article 6(1)(a) GDPR)
taking steps prior to entering into a contract (Article 6(1)(b) GDPR)
In the case of marketing communication, data processing is based on the separate consent of the data subject.
5. Source of Data
Data may enter the system through the following channels:
quote request or contact forms on the website
Facebook lead advertisements
other social media platforms
6. Data Storage and Processing
The MiniCRM customer relationship management system is used to handle quote requests and customer data.
Service provider used during data processing:
MiniCRM Ltd.
Registered office: 13–14 Madách Imre Road, 1075 Budapest, Hungary
Website: https://minicrm.hu
For sending newsletters and marketing communications, the Brevo system is used.
Brevo (Sendinblue)
Website: https://www.brevo.com
7. Data Retention Period
Data is stored for the following durations:
data related to quote requests: 1 year
data processed for marketing purposes: until consent is withdrawn
The data subject may request deletion of their data at any time.
8. Use of Cookies
The website uses cookies to ensure proper operation, statistical analysis, and marketing purposes.
The purpose of cookies:
ensuring the operation of the website
preparing visitor statistics
measuring the effectiveness of marketing campaigns
Users can give consent to the use of cookies via the cookie banner displayed on the website.
9. Social Media Presence
SolNet Solutions Ltd. is also present on the following social media platforms:
Facebook
https://www.facebook.com/solnet
Instagram
https://www.instagram.com/solnet_hun/
TikTok
https://www.tiktok.com/@solnet_hun
Data processing on social media platforms is governed by the respective provider’s own privacy policies.
10. Rights of Data Subjects
The data subject has the following rights:
right to information
right of access
right to rectification
right to erasure
right to restriction of processing
right to data portability
right to object
Requests can be submitted via email at info@solnet.hu.
11. Legal Remedies
If the data subject believes that data processing does not comply with legal requirements, they may file a complaint with the following authority:
National Authority for Data Protection and Freedom of Information (NAIH)
1055 Budapest, Falk Miksa Street 9–11.
Website: https://naih.hu